Complain pno Hokben Call Center if delivery is late
Hokben provides services if something happens that you do not like, please complain immediately to the Hokben call center. This is very clear, so that we, Hokben, can improve the service and give a reprimand to the employees on duty. Because it is our duty to provide the best service.
This uniquely themed fast food restaurant has long been based in Indonesia. There are so many food fans of this restaurant. One of the reasons why this Hokben restaurant is unique is the menu. Japanese dishes are provided by this restaurant formerly called Hoka Hoka Bento.
There are many branches opened by Hokben, for the time being Hokben includes from Java, Bali and pioneering on other islands. So to expand the market beyond the two islands is still gradual. The survival of this restaurant is because it has a taste that suits the tongue of Indonesians.
In addition, the call center that Hokben has always tries to offer the best service to its loyal customers. Whether it concerns receiving complaints or other information. Contains information for booking procedures. So if you are still curious and have questions, please contact CS Hokben.
Complain pno Hokben Call Center if the order is late
Of course, it is the job of the call center to receive calls from customers spread all over Indonesia. Whether it’s new customers or loyal customers, the call center agent will certainly still provide the best service to be satisfied. That’s the basic description of call destinations and call center tasks.
The call can contain anything, as explained above, namely complaints, being curious about promos just wanting to know the available menu . Call center agents need to be on standby to answer all kinds of customer questions and complaints .
Although it has been based in Indonesia for a long time and has many loyal customers, it is possible that Hokben made a mistake. Therefore, the important role of the call center is here. To build a bridge between Hokben and the customer if there are later complaints or suggestions that are useful for improvement.
For those of you who have problems or complaints, you can simply file a complaint with the Hokben call center, so you can follow up later. So that we will immediately take further action to provide a solution so that the same error does not occur the next time . We will reprimand if one of our officers makes a mistake.
Such as complaints if the delivery person arrives late with shipping to the destination. Maybe if it’s late in minutes , it doesn’t matter to some people , but if that person can’t wait because there’s another agenda. It was, of course, very disturbing and uncomfortable.
Especially if the expected order has arrived late, when it will be enjoyed, it turns out that the order is not suitable, it will be very disturbing. You report it immediately to our call center on the email info@hokben.co.id. We are ready to accept and submit your complaint later and follow up immediately.
Adukan pada Call Center Hokben, Ready 24 hours
Our call center agents are ready to serve you for 24 hours . This is because some Hokben branches themselves have opening hours of 24 hours. So if you need help or just want to file a complaint, you can contact our CS.
To satisfy loyal customers and provide the best service, as well as make improvements to the service if there are complaints. The complaint will later be an evaluation of the performance of each Hokben employee. This restaurant, which has been around for more than 30 years, is certainly experienced in dealing with consumers.
So our call center agents will be equipped with how to meet the needs of customers . In addition to the above e-mail, you can also contact our CS via other platforms. Like our social media pages on twitter, IG and facebook.
You can ask or complain to the Hokben call center there. Starting from the opening hours of the hokben establishment you want to visit to delivering a review of your experience with food at this restaurant with Japanese dishes. Usually various promos are delivered from this social media page.
The promo can certainly be enjoyed with the terms and conditions that apply. Learn and pay attention to every detail of the promo, if it is not clear, you can ask directly to the call center. It is to be hoped that with this call center Hokben will become a restaurant that has a lot of trust from the community and can be accepted.
Do you have a complaint? Complain immediately to the Hokben call center
Of course, we have contacted our call center several times if you have a complaint directly. To be used directly as an evaluation for all parties, and improvements are made in the service. Customer satisfaction is our priority, in addition to CS complaints we also receive reviews from our restaurants.
This review or review can be said to be similar to complaints, but not entirely complaining. There could be a review of how satisfied Hokben’s service was. Therefore, in addition to the possibility of being passed directly to CS officers, you can also submit reviews on Hokben’s old social media.
You can also contact CS via the official website platform of this Japanese-themed restaurant. By selecting the Contact Us submenu and fill out the form accordingly. If you have submitted a review or complaint to the Hokben call center, you can also place an order via the website.
Of course, you must have a previous account or have an account registered. If it’s not easy, just fill out the email and other forms correctly . Then you can start ordering the available food menu later. This is adjusted to the outlet closest to you and whether you want to reach the final destination of delivery later.
Sekedar Tanya of Wanna Adukan padeen Call Center Hokben, We Are Ready
If you only have questions about information such as delivery, you can contact the special delivery CS directly at the 1500505 number. When you call the service and ask for the total price, it will be fully communicated that it has covered the taxes and shipping costs.
So you don’t have to worry about the employees exaggerating the shipping costs later, because it is arranged in advance. But if there is something that is not pleasant when there is a delivery before or after the order, you can file a fish complaint directly with the call center via the email is direct.
For information listed on our page, whether social media or websites, please ask for it immediately. We are happy to explain this for you so that there is no more curious rasa. Usually , consumers often ask for promos and the conditions to be able to get these promos.
Thisis to avoid misunderstandings when interpreting the available promos. We have indeed done our best to convey information clearly, but it is possible to be less careful to pay attention to the information that is clearly stated said.
By communicating directly with consumers, it is hoped that hokben call enter officers will be able to convey suggestions or complaints from consumers for evaluation material later. In order to provide the best service, customer feedback is needed and immediately file a complaint with the Hokben call center if there are any complaints.